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What is the Your Return Policy?
Our Return Policy at a Glance
� Most products may be returned or exchanged within 25 days of your product's shipping date. For camcorders, digital cameras, computers and portable audio/video devices, diamond and gemstone fine jewelry appliance power tools there is a 7-day return policy.
Seasonal Merchandise can't be returned after the end of that season
� We will refund the total sales amount, less a 20% restocking fee and the original shipping charges. We will only refund shipping costs and waive the restocking fee if the return is a result of our error.
� The merchandise must also be in new condition, packed in its original manufacturer's box and include all original packaging material, original manuals and any accessories that came with the item.
All warranty are with manufacture not AA SAVING
� After 25 days (7 days for camcorders, digital cameras, computers and portable audio/video devices, diamond and gemstone fine jewelry appliances, power tools), please contact the manufacturer directly. (any item used and is still under the mfg time limit must be handle with the manufacture)
� All returns must include a Return Merchandise Authorization Number (RMA#). Please contact customer service at aa.saving@yahoo.com to obtain an RMA#.
PLEASE NOTE: RMA#'s will only be issued for qualified returns meeting our return policies.
� Items must be in original packaging, in as-new condition with the packing slip, all warranty cards, manuals and accessories.
� Please allow approximately 7-14 business days for your return to be processed once it has arrived at the warehouse.
When will my credit appear on my account?
If you have not received your credit within the allotted time, please contact us at aa.saving@yahoo.com.
Credit Time Table
- RETURNS - Please allow 7-14 business days after our warehouse receives your package for a refund to be processed to your credit card. For orders paid with an electronic check, we will mail a refund check via First Class Mail within 7-14 business days.
- This time does not include the time it takes for the item to be returned to our warehouse or the time involved to process a claim.
Privacy Policy
We are fully committed to protecting your privacy. We use the information we collect to enhance your shopping experience at our web site. We do not distribute your personal information to outside parties. If you no longer wish to receive any emails or special offers from us, reply to any message we send to you with REMOVE in the subject.
Why do we collect information about you?
In order to process an order, we need to know your name, e-mail address, billing address, shipping address, credit card number, and expiration date. This information allows us to process and ship your order, while keeping you up to date of your order status via email.
We may also use the information we collect to notify you about important changes to our website, new services, and special offers we think you'll be interested in. If you would rather not receive this information, just reply to any email you receive from us with the word REMOVE in the subject.
How do we protect your personal information?
When you place orders or access your account information, we use our secure server. Secure Sockets Layer (SSL) encrypts all information you enter before it travels over the Internet to us.
What are cookies?
Cookies are small bits of information that are stored on your computer's hard drive by your browser. No personal information is stored in our cookies. We use them because they allow us to offer you more features and functionality. For example, they enable us to store products in your shopping cart from one visit to another.
Most Web browsers, by default, accept cookies, but you can usually change a setting in your browser to prevent their use. Even if your browser is set to prevent the use of cookies, you can still shop at our web site, place items in your shopping cart, and purchase them.
No, we will not distribute your personal information to other organizations.
Please note AA SAVING follows all rules and regulation involving sales taxes If needed sales taxes could be added to your order
OUR SHIPPING CHARGES
Regular ground shipping charges are posted. If you require different please ask for a separate quote
Please understand we do not profit from shipping. On some items
it is possible for a better rate, commercial address (must be confirmed) , some combine shipping from same vendor going to same address, Some large heavy shipment to one location, Some Buy the Lot Sales, Some Case Lot Sales, and Buy the Dozen Deal
To see if your order might qualify please
email us @ aa.saving@yahoo.com
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